SUPPLY offer a variety of shipping options for both Domestic (Australia) and International deliveries. Orders are generally processed within 1 business day and shipped the following. All of the services we provide have tracking information available.

- All orders placed before 9AM (AEST) on a business day will be processed on the same day
- Orders placed after 9AM (AEST) on a business day will be procesed the following day
- Orders placed after 9AM (AEST) on a Friday will be processed the following Monday

Please email us at online@supplystore.com.au with your order number if you would like to receive tracking information for your delivery. We will endeavour to get this information to you within 24 hours of dispatch.

Please be aware DHL Global Mail is only dispatched twice a week from our facilities. And tracking we will be sent after dispatch.

We offer the following shipping services dependant on your location:

Domestic Shipping (Australia)

- AusPost eParcel (3-5 business days)
- AusPost Express eParcel (2-3 business days)

International Shipping

  • DHL Global Mail (7-14 business days)
  • DHL Express International (2-5 business days)
  • AusPost Express Courier International (3-7 Business days)

 

Order Process

1. Once the items you would like to purchase are in your shopping cart, please proceed to checkout.

2. Choose which shipping partner you would like to use and which delivery service you prefer.

3. Your freight will be calculated automatically based on the size, weight & dimensions of the items in your shopping cart.

4. At this time, you may go back to choose a different option to compare prices.

International Custom Duties

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from SUPPLY, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Links

For general information regarding the delivery options we provide, please use the corresponding links below.

http://www.dhl.com.au
http://www.auspost.com.au